Interwell Medical Group provides telehealth visits for people with chronic kidney disease (CKD) stages 3–5 who need additional medical support beyond their existing healthcare. Our team helps you manage your condition through video or phone calls and connects you with a local kidney doctor for long-term care.

Chronic kidney disease happens when your kidneys don’t work as well as they should over time. It often starts without any symptoms and late-stage symptoms such as swelling, fatigue, reduced appetite, and increased blood pressure may easily be overlooked or confused with other conditions. CKD is detected through commonly performed blood and urine tests obtained by your doctor. CKD can affect your overall health, so taking steps to manage it early is important.

We care for people with stage 3–late stage 5 chronic kidney disease. This means your kidneys aren’t working as well as they should and getting help early can prevent more damage. We’ll create a care plan that works for you and guide you to local resources if needed.

We help fill gaps in care. If you don’t have access to a kidney doctor, our nurse practitioners, who specialize in kidney care, provide virtual care to support you. Our team uses technology to offer personalized, caring support to meet your needs.

Interwell Medical Group provides virtual care from our expert nurse practitioners when you need additional medical support. Interwell 360 is a benefit that provides ongoing telephonic care management to support your kidney health and lifestyle needs. For more information on Interwell 360, visit Interwellhealth.com/360.

Virtual care means you meet with our kidney experts over video or phone. We’ll help you manage medications, understand lab results, and create a care plan.

During your virtual visit, our team will:

• Guide you on your medications
• Order any tests you may need and help you understand the results
• Work closely with your regular doctor if needed
• Take steps to connect you with a local nephrologist

You will speak with a nurse practitioner on our expert care team.

We team up with your other doctors to make sure your care is seamless. We share important information, like test results and care plans, to keep everyone on the same page.

If you already have a kidney doctor, they will continue to manage your ongoing kidney care. However, if you have recently been in the hospital and your doctor is not immediately available, we are available to support you with a virtual follow-up appointment to bridge your care until you are able to see your primary nephrologist.

If you've just been in the hospital, we are here to help with follow-up care. We’ll check your medications, see how you’re doing, and help you find more care if you need it.

We aim to connect you with a local kidney doctor as soon as possible. Think of us as temporary support until you’re set up with long-term care.

You’ll need a smartphone, tablet, or computer with a good internet connection for video appointments. If you don’t have internet, we can do phone appointments instead.

Scheduling is easy. Just call us at 1-833-664-8244. We’re happy to help.

Call 911 right away if it’s an emergency. For non-urgent issues, contact us during regular hours at 1-833-664-8244.

Many health insurance plans cover our services. Check with your health plan to confirm your coverage.

Depending on your health insurance plan, you may have a co-pay and/or other costs. Check with your health plan to ask about your coverage.

No, joining our program is your choice. You can leave anytime without affecting your current health plan or doctor. As a part of your health plan, you will still receive Interwell 360 benefits, even if you elect not to receive benefits from Interwell Medical Group.

No, Interwell Medical Group does not affect your current health plan and benefits.

Yes, protecting your privacy is our priority. With your consent, Interwell Medical Group care team members use your health information to create the right care plan for you. Your personal health information is handled in compliance with strict privacy laws.

You can call us at 1-833-664-8244 between 8:30 a.m.–4:30 p.m. ET. We’re here to answer your questions.